Shipping Info
Your purchased items will be stored here. You can ship them anytime, together or separately.
Shipping & Delivery
Delivery Time = Processing Time (3-5 days) + Shipping Time (approximately 10-15 business days)
Shipping times may vary depending on the destination.
Shipping Fee
Free shipping on orders over USD 30.
Please note that free shipping thresholds vary by country andregion.Some locations require a minimum purchase of USD 50or USD 120 to qualify for free shipping. The applicable shipping cost for yopur order will be displayed on the checkout page.
Standard Shipping: USD 5.99~USD 12
Delivery usually takes 10~25 days.
To Track Your Order
After your order is shipped, you'll receive an email confirming the shipment and containing tracking information for your order. Please note that it may take up to 48-72 hours for the tracking information to show up on the carrier's tracking site.
To track your order, you can visit our website and easily locate your ordered item.
Return Policy
All sales of and bids on items sold on www.openow.com are final and binding. Once you complete your purchase, your items will be ineligible for return.
At our discretion on a case-by-case basis, we may provide refunds. Some potential scenarios include:
- Items damaged in shipping
- Incorrectly sent items
- Counterfeit products
- Items that do not match the original listing or purchase
If you have concerns about your order after purchasing, please contact service@openow.com and provide transaction details (e.g. order number, seller name, condition on arrival, etc.) so we may investigate the issue.